1. Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
•    Unused and in the same condition that you received it.
•    In the original packaging.
•    Accompanied by the receipt or proof of purchase.

2. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Order Cancellations
We kindly inform you that in accordance with the regulations governing consumer rights in Cyprus, you have the right to cancel your order within 14 days of placing it without providing any justification. If you wish to cancel the order after 14 days have passed, you will be charged 200 Euros on account of costs of shipping, processing the order and other losses for every single e-bike ordered and 50 Euros for every single piece of other products.

5. Contact Us
If you have any questions about our return policy, please contact us at ebike@ekonet.com.cy or by calling on

26 030202 .